We've made a number of changes on our mobile app, this marks a new major release as it comes with a drastic change to our past version with respect to both interface design and features.
Broadcast is the ability to send the same message to a designated group of people. From the app, users can broadcast with advanced filters, like check-in/checkout date, on property, and recently active. For example, if the hot water were to go out, management can easily take out their phone and broadcast an alert to on property guests without interrupting their day.
From the guest information page, Akia users can now route guest conversations to different departments (like if an upset guest needs to speak with management).
A brand new feature we're excited to introduce is Pulse, which is a summary of activity to keep teams accountable. On Pulse, admin users can look over recent activity to have an idea of daily operations, which will help streamline the operations over time. Pulse is perfect for the app because management can quickly check in on hotel activity amidst their busy schedules.